Please note: as masks are no longer required, they are strongly recommended, please let us know if you would prefer your service provider to wear a mask during your service. Thank you!
Please note: as masks are no longer required, they are strongly recommended, please let us know if you would prefer your service provider to wear a mask during your service. Thank you!

Policies

Mitchell’s Salon Policies and Procedures

ALL STORE HOURS
Mon-Fri: 9:00am – 9:00pm | Sat: 8:00am – 6:00pm

OBSERVED HOLIDAYS
Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day, Day after Christmas, New Years Day

NO SMOKING

Mitchell’s continues to ensure a healthful environment for our clients by upholding a no smoking policy.

CHILDREN

The Spa is an adult only area. In consideration for other clients, children are not permitted in the spa area. When in the salon area, please keep children with you at all times for their safety.

ONE NUMBER CALLING

For your convenience, one phone number will schedule you for any of our salons. Call 513.793.0900.

CANCELLATIONS/PUNCTUALITY

We would appreciate 24-hour notice. We greatly appreciate your punctuality.

SCHEDULING

We recommend you schedule your next service prior to leaving Mitchell’s. Just ask one of our appointment coordinators. We’ll arrange everything.

STAFF SELECTION/CHANGES

If you feel you would be more comfortable or better served by another staff member – or if you’d just like to get a fresh point of view – please let us know.

PRICES

All prices are subject to change without notice.

CREDIT CARDS

We accept Visa/Mastercard and American Express.

SUGGESTIONS

We’re always open to yours. Please let us know how we may serve you better.

FOR YOUR PROTECTION

We regret that we cannot be responsible for loss or damage to personal articles including clothing or accessories. Please keep all valuables with you during your appointment. On spa days, please leave your jewelry at home – one less thing to think about! We also ask that you change into the smock provided for protection of your clothing.